1. Information Collection: We may collect the following types of information when you interact with our website:
a. Personal Information:
- When purchasing event tickets or cycling apparel, we may collect your name, email address, shipping address, phone number, and payment information (such as credit/debit card details) to process your orders.
b. Non-Personal Information:
- We may collect non-personal information, such as your IP address, browser type, device information, and website usage data, to improve our website’s functionality and user experience.
2. Use of Information: We use the collected information for the following purposes:
- To process and fulfill your event ticket and cycling apparel orders.
- To communicate with you regarding order status, event updates, and promotional offers.
- To improve our website, products, and services based on your feedback and usage patterns.
- To ensure compliance with our terms of service and prevent fraudulent activities.
- To send marketing communications, newsletters, and updates with your consent, which you may opt-out of at any time.
3. Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure payment gateways to safeguard your sensitive data during online transactions.
4. Third-Party Service Providers: We have engaged reputable third-party service providers to assist us in operating our website, processing payments, and delivering products to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your data confidential.
6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit via such links.
7. Children’s Privacy: Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.